Common questions, refunds, technical issues. If you can't find it here, hit us at hello@partnerbeats.com.
WAV files at 44.1kHz / 24-bit, plus stems and MIDI where the producer included them. The download appears in your library immediately after payment clears.
Yes. One purchase grants you an exclusive, royalty-free, perpetual license worldwide. You keep 100% of streaming and physical revenue. The producer retains the master copyright but cannot resell the same track to anyone else.
Yes. All major DSPs are covered. No region or stream cap. Tag your release as "Produced by [@handle]" if you'd like to credit, but it's not required.
Standard sync is included. For high-budget commercial placements (over £100k ad spend) we ask you to file a sync rider via licensing@partnerbeats.com. Response within 48 hours.
Yes. We refund any beat within 14 days of purchase, no questions asked, as long as you haven't used it in a public release. Email hello@partnerbeats.com with your order ID.
Stems appear in your account library beside each track. Click "Download stems" — it's a zipped folder of individual WAVs. Free of charge for all members.
Email submit@partnerbeats.com with three unmastered WAVs (no Soundcloud links). We listen to all submissions in full. Response within two weeks. We approve about 10% of what we hear.
Producers keep 70% of every sale. We take 30% to cover hosting, payment processing, A&R, support and marketing. No subscription fees, no upload fees, no hidden charges.
Yes — once you've bought it, you can sample, replay, modify or remix. The producer cleared this on submission. The beat is yours to take apart.
Once you buy a beat, the producer agrees not to license that exact track to anyone else. The beat goes off the marketplace. The use is yours alone, forever.
Card and Apple/Google Pay only via Stripe. For purchases over £5,000 (label deals, sync packages) we'll send an invoice payable by wire. Email licensing@partnerbeats.com.
Studio is in East London. Team is remote across UK, EU, US and Asia. Support is staffed weekdays 9am-9pm GMT.